At SGB World, we aim to provide fast and reliable shipping for all our customers.
1. Processing Time
- Orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
- Please note that processing times may vary during peak periods (such as holidays or special promotions).
2. Shipping Methods and Costs
- We offer various shipping methods to suit your needs. Shipping costs are calculated based on the size, weight, and destination of your order.
- Shipping fees will be displayed at checkout before you confirm your order. At SGB World, we aim to provide fast and reliable shipping for all our customers.
3. Delivery Time
- Standard Shipping: Delivery typically takes 5-7 business days from the date of shipment, depending on your location.
- Expedited Shipping: Faster shipping options are available at an additional cost. Delivery times for expedited shipping typically range from 1-3 business days.
4. Order Tracking
- Once your order has been shipped, we will send you a tracking number so you can monitor the progress of your delivery. You can use this tracking number to check your order status through the shipping carrier’s website.
5. International Shipping
- We currently only offer local shipping within South Africa. International shipping may be offered in the future.
6. Delivery Issues
- If you experience any issues with your delivery (e.g., damaged goods, wrong items, etc.), please contact us within 7 days of receiving your order, and we will resolve the issue as soon as possible.
Need help?
Contact us at solutions@sgbworldwide.com for questions related to refunds and returns.